iGaming Customer Service Automation Software

iGaming Customer Service Automation Software

Sinitic develops and integrates iGaming customer service automation software, we have built the market-leading natural language processing (NLP) engine for multilingual customer experience.

Sinitic automates multilingual customer experience for gaming operators. Our AI Customer Experience (AICX) solutions are powered by proprietary natural language processing technology that offers native understanding of customer queries in non-English languages and mixed language formats, as well as custom integrations with player databases for automation of sales, payment processing, and KYC functions.

Sinitic iGaming customer service automation software offers improved automation rates, contact center cost savings, and proactive customer retention and revenue creation.

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